Steve specializes in strategic direction setting, building, and maintaining Operating Excellence Management Systems, working with organizations that are at all levels of their operating excellence journey to increase the flow of cash, products, services, and information. He also provides an system of educating and coaching organization with the purpose of freeing up time in people’s lives by helping individuals and teams make their work visible.
Steve started his Operating Excellence (Lean & Six Sigma) development with Pilkington Glass, in which he achieved Master Black Belt Certification, held senior operations positions, and also managed organizational deployment of Operating Excellence in manufacturing, supply chain and transactional environments. Steve has traveled the world as a speaker, consultant, coach, author and educator.
In his consulting and coaching role Steve has led several organizational implementations and transformations utilizing the Operating Excellence Methodology, coached and managed multiple improvement projects, and created and conducted organizational development initiatives teaching Operating Excellence principles, systems, and tools to organizations in multiple industries. In this work Steve also created the Meeting COMPASS® which has evolved into founX®.
As an educator Steve works with The Ohio State University as a project coach and instructor for The Maters in Operating Excellence (MBOE) and Executive Six Sigma Black Belt Programs. Steve has also taught at St. Louis University, Texas Christian University, and Georgia Tech University.
Steve has recently co-authored his first book entitled, People: A leader’s day-to-day guide to building, managing, and sustaining lean organizations, which was awarded the 2014 Shingo Prize.
Steve compliments his years of experience with a Bachelor’s Degree in Business Administration from The Ohio State University majoring in Transportation and Logistics. Steve lives in Columbus, Ohio with his wife Laura and their four children.